I am taking a moment to commend you on the outstanding work your staff is doing for our property management company. As a national management company our standards are higher than most. We in turn expect the same high level of standards for our trade partners. Your ability to continually perform above these high standards is the reason why we have chosen MERCS for our local properties under management. Referral from: Business Asociate

Sy R. , Lexington, MA

We just wanted to send you a quick thank you for the outstanding radiant design, installation and follow-up service your crews have provided when working on our heating system upgrade. I am sure that our friend that referred us to you wiill attest, we can be a little picky when it comes to our home but you did everything we asked for (and then some) when it came to our heating, air conditioning and plumbing needs. We in particular are very pleased with the Viessmann heating system you installed - very quiet and efficient. We will continue to recommend you to friends and colleagues for their residential and commercial plumbing, and HVAC needs. Thanks again. Referral from: Cousin

Seth & Cheryl A., Newburyport, MA

I would like to take this opportunity to commend MERCS for the work they have done for us over the years. As a real estate investor who "flips" for a living I have the opportunity to work with many different subcontractors in the area. Any time that we've been able to work together with your company it has been a great experience. After last years' snow and ice storms I had to tell you how been extremely satisfied I am on the snow melt job for my airplane condo. If you had not convinced me to do the snow melt, i wold have spent ALOT of money on snow revmoval. Thanks Guys! Referral from: Real Estate Friend

Catherine T. , Worcester, MA

Jeff was our primary technician. He was very personable and professional for our combination boiler and tankless water heater installation along with helping with the water softener installation. Jeff went above and beyond. He came down when the Mass Save energy audit people came, he helped to show us how we could start saving money with energy efficient equipment we could afford and even even mailed in our rebate. All I can say is, my sister was right to use you guys. Thanks for the help. Referral from: Sister

Matt F., Rochester, MA,

When I could not afford a new oil furnace, you guys really came through for me and my son. I never expected you to literally give me a furnace. I have never met anyone willing to listen as much as Steve. He really is one of the nicest guys I have ever met. I will always tell everyone to use you guys. Merry Christmas and God Bless. Referral from: Church Member

Rosemary D , New Bedford, MA

Bill was there at exactly 4:00 (on time) very nice guy. Referral from: Friend

Bruce B , Falmouth, MA

Another company told me I had to replace my rooftop unit. Brian provided excellent repair service. He was on time, prompt and courteous. The great news is that the parts used to fix the unit was far less than a a whole new unit. Thank you. Referral from: Co-Worker

Deborah C., Hyannis, MA